ng88 assessment Privacy Policy

1 Definitions and Scope of Application

This privacy policy ("Policy") applies to the website ng88assessment.cam operated by ng88 assessment. In this policy, "we" and "our" refer to the entity operating ng88 assessment, and "user" and "you" refer to any person who visits or uses this website.

The purpose of this policy is to inform users about what types of personal data ("data") are collected, on what legal basis they are collected, and how long that data is retained. All services, products, and content on this website are covered by this policy.

For full details about the services provided on this website and their terms, we recommend reading our Terms and Conditions, where user responsibilities and rights are described in full.

2 Types and Methods of Data Collection

2.1 Information Collected at Registration

When creating an account, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Preferred username and password (stored in encrypted form)
• National ID or passport number (for identity verification)

2.2 Transaction Information

During deposit and withdrawal processes, we record the transaction date, amount, and the mobile number of the payment method used (bKash, Nagad, Rocket). The full payment number is not stored — only the last four digits are logged.

2.3 Automatically Collected Information

The following information is collected automatically while browsing the site:

• IP address and device type
• Browser name and operating system
• Pages visited, click patterns, and session duration
• Referral URL (where you accessed the site from)

2.4 Information Collected from Customer Support

When you seek assistance via live chat or email, the information you provide — such as a description of your issue and account-related details — is stored in our support records.

3 Purpose of Data Use

Collected data is used only for the following legitimate purposes:

• Account management: Completing registration, verifying login, and confirming identity.
• Payment processing: Securely handling deposit and withdrawal requests.
• Security and fraud prevention: Identifying suspicious activity to keep accounts secure.
• Service improvement: Analysing user experience to improve the platform.
• Customer support: Resolving issues and maintaining relevant communication.
• Promotional communication: Notifying users of new offers and updates, where the user has given consent.

Data is not used for any purpose other than those listed above. You may contact us at any time to opt out of marketing communications.

4 Data Storage and Security Measures

4.1 Retention Period

All data is retained while the account remains active. Even after an account is closed, financial transaction records are kept for a minimum of five years, as required for financial compliance and dispute resolution. Personal identity information is deleted two years after the account closure date.

4.2 Technical Security

All data exchanged between ng88 assessment servers and the user's browser is protected via SSL encryption. Passwords are stored using bcrypt hashing — even our staff cannot view passwords directly. Access to sensitive data is restricted to authorised personnel only, and every access is logged.

4.3 User Responsibilities

You also play a role in keeping your account secure. Use a strong password, do not share your login credentials with anyone, and log out after using a public device. If you notice any suspicious activity, notify our support team immediately.

5 Cookie Policy

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser that help remember your identity and improve your browsing experience. ng88 assessment uses the following types of cookies:

• Essential cookies: Used to maintain login sessions and verify security tokens.
• Analytical cookies: Collect statistics on how often pages are visited and where users spend time.
• Preference cookies: Remember your language and display settings so you do not need to set them again on your next visit.

5.2 Cookie Controls

Cookies can be blocked or deleted from most browsers. However, disabling essential cookies may cause some login and security features to stop working correctly.

6 Third Parties and Data Disclosure Policy

6.1 When Information Is Shared with Third Parties

ng88 assessment may share user information with third parties in the following limited circumstances:

• Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, and Rocket.
• Gaming software providers: Account IDs and session data required to manage game sessions.
• Fraud prevention services: Third parties used to ensure account security.
• Legal obligations: In response to a court order or a lawful request from a competent authority.

6.2 Sale of Data for Commercial Purposes

ng88 assessment never sells or rents users' personal information to third parties for marketing purposes. Third-party contracted service providers may only use data for the specific task assigned — not for any other purpose.

7 User Rights and Controls

Every user registered with ng88 assessment may exercise the following rights regarding their personal information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or outdated information.
• Right to erasure: You may request deletion of your data in certain circumstances; however, financial records cannot be deleted before the legally required retention period has elapsed.
• Right to restrict processing: You may object to specific uses of your data.
• Right to data portability: You may request your data in a structured format.

To exercise these rights, contact our support team. To learn about responsible gaming and make decisions about your account, read our Responsible Gaming Guidelines.

8 Protection of Minors

ng88 assessment strictly enforces its age policy. All services on this platform are intended solely for persons aged 21 or older. An age verification process is followed at registration, and if a user is found to be a minor, the relevant account is immediately closed.

We do not knowingly collect personal information from any minor. If it is brought to our attention that a minor's information has been collected by mistake, we will delete it immediately and close the associated account.

9 Policy Changes and Updates

This privacy policy may be revised at any time due to changes in the scope of services, technology, or legal requirements. When changes are made, the "Last Updated" date at the top of the page will be updated, and for significant changes, registered users will be notified by email or live chat.

Continued use of the site after a revised policy is published will be taken as your agreement to the new terms. If you do not agree to the changes, contact us regarding closing your account. For a full understanding of all our services and terms, visit our About Us page.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Support is available 24/7 in Bengali and English.
• Email: [email protected]

After receiving a complaint, we generally respond within business days. For any urgent matter related to data protection, contacting us directly via live chat is the most effective option.

To find answers to common questions, you can check our Frequently Asked Questions — it covers common questions about accounts, payments, and security.